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walaoraWalaora

Loyalty & retention platform

Make every visit worth coming back for.

Create digital loyalty cards, reward your regulars and see who returns — without asking customers to download an app. Built for local businesses, in 24 languages, with prices for your country.

Start your loyalty program Explore the demo
  • Join by QR code or link
  • Stamps, points and VIP tiers
  • 24 languages, prices for your country

Apple Wallet and Google Wallet passes are in preparation. Until they launch, cards open as a mobile web card.

How it works

From the counter to your customer’s pocket in under a minute.

  1. 01

    Design your card

    Choose stamps, points or membership, add your logo and colours, and set the reward.

  2. 02

    Share the QR code

    Print it for the counter or share the link on Instagram, WhatsApp or your receipts.

  3. 03

    Customers join instantly

    They scan, enter a name and mobile number, and the card is on their phone.

  4. 04

    Staff stamp in seconds

    Any phone or tablet becomes a counter tool. Look up the card, tap to stamp or redeem.

  5. 05

    See who comes back

    Track repeat visits, rewards and branches, then message the customers who opted in.

See the full journey

One platform

Everything a loyalty program needs — nothing it doesn’t.

Start with a simple stamp card. Grow into points, tiers, branches and campaigns when you’re ready.

Explore all features

Card builder

Stamp, points, membership and discount cards in your brand colours, previewed before you publish.

Rewards that run themselves

Rewards unlock automatically when a goal is reached. Cooldowns stop duplicate stamps in one visit.

Customer list you own

Search, filter and export your members. Consent is recorded for every marketing opt-in.

Staff counter tool

A mobile-friendly screen for your team, with branch-level permissions and a full activity log.

Retention analytics

Enrollments, repeat-visit rate, redemptions and branch comparisons — with clear metric definitions.

Campaigns with consent

Draft win-back, birthday and near-reward messages for customers who agreed to hear from you.

Built for your trade

Loyalty models that fit how your customers visit.

Try it here

Tap to stamp. Watch the reward unlock.

This sample card works exactly like the real flow: one stamp per visit, and the reward is ready when the card is full.

NCNakheel Coffee
Stamps
5/8
Reward
Free drink of your choice
Sara A.
Show at the counter

Activity

  • —
Design your own card

For owners and managers

Know your regulars by name, not by guesswork.

A clear dashboard for every branch: who joined, who came back, which rewards were claimed and which customers are close to their next one.

  • Repeat-visit rate and active members, defined in plain words
  • Branch comparison for multi-location businesses
  • Masked phone numbers and role-based access to personal data
  • CSV export of the data you are permitted to export
Open the sample dashboard

Retention workflows

Small nudges that bring customers back.

Walaora identifies the moments that matter. You decide what to send — and only to customers who opted in.

Near reward

Almost there

Members one or two stamps from a reward get a friendly reminder.

Win-back

We miss you

Customers who haven’t visited in 30 days get a reason to return.

Birthday

Happy birthday

A treat in their birthday month, using only month and day.

New member

Welcome

A thank-you after the first visit, with what to expect next.

Campaign sending requires a configured messaging channel. Until then, campaigns are saved as drafts with audience counts.

Technology

Open by design, honest about what’s live.

Walaora works with the tools customers already have. Here’s exactly where each capability stands today.

  • QR enrollment & shareable linksAvailable
  • Mobile web cardAvailable
  • CSV exportAvailable
  • Apple Wallet passesRequires integration
  • Google Wallet passesRequires integration
  • WhatsApp campaigns (link your number by QR)Beta
  • SMS messagingRequires integration
  • POS integrationsPlanned
  • Public REST API & signed webhooksAvailable

We will list a POS, e-commerce or messaging partner only once the integration is built and verified.

Pricing

Clear plans for your country, priced by branches — not by customers.

Prices follow your country: in riyals, Egyptian pounds or dirhams where we can charge them, in US dollars elsewhere. Launch pricing is being finalised; indicative figures are marked as such.

View plans

Starter

US$39 / mo

Indicative

Growth

US$79 / mo

Indicative

Business

US$160 / mo

Indicative

Enterprise

Custom

Questions owners ask us

See all questions

Do my customers need to download an app?

No. Customers join by scanning a QR code or opening a link, and their card opens on their phone. Apple Wallet and Google Wallet passes will be added once our issuer accounts are approved.

Which languages does it support?

24, including Arabic, English, French, Spanish, Turkish, Hindi, Chinese and Japanese. The dashboard, staff tool, enrollment page and customer card all switch language, with right-to-left layouts for Arabic, Persian and Urdu.

How do staff add stamps?

Staff open the counter tool on any phone or tablet, look up the customer by card code or mobile number, and tap to stamp or redeem. Each action is logged by branch and staff member.

Can I run more than one branch?

Yes. Add branches, assign staff to them and compare performance. Customers earn and redeem at any branch.

What happens to customer data?

It belongs to your business. You can export it, correct it or delete individual customers. Marketing messages only go to customers who opted in.

Your next regular is already standing at the counter.

Set up your first card today. It takes about ten minutes.

Start your loyalty program Talk to us