Solutions
The right loyalty model for the way your customers visit.
Practical starting points for different types of business. Every example is a suggestion to adapt — not a promise of results.
01 / 10
Cafés & coffee shops
The challenge
Customers have several cafés within walking distance. Paper cards get lost and there’s no way to know who your regulars are.
Example reward structure
- 1 stamp per visit with a drink purchase
- 8 stamps = free drink of choice
- Welcome stamp when joining
How it runs day to day
- 1Counter QR next to the till
- 2Barista looks up the card by code or mobile number
- 3Stamp added; reward unlocks automatically at 8
- 4Cooldown of 2 hours prevents double stamps
Good to know: Shorter cards (6–8 stamps) are easier for customers to picture finishing.
02 / 10
Restaurants & quick service
The challenge
Order values vary widely, so a visit-based card rewards a single coffee the same as a large family meal.
Example reward structure
- 1 point per SAR spent
- 150 points = free main dish
- Member-only dish during Ramadan evenings
How it runs day to day
- 1Cashier enters the bill amount
- 2Points calculated automatically
- 3Customer sees the new balance on their card
- 4Redeem from the staff screen
Good to know: Round bills down to whole riyals so the maths is easy to explain.
03 / 10
Salons & barbershops
The challenge
Clients drift between barbers or salons, and appointment gaps grow without anyone noticing.
Example reward structure
- 1 stamp per service
- 6 stamps = free haircut or blow-dry
- Birthday-month treatment for opted-in clients
How it runs day to day
- 1Stylist stamps at checkout
- 2Branch-level staff accounts
- 3Win-back list for clients absent 30+ days
Good to know: Use the notes field for preferences — kept private to your team.
04 / 10
Car washes & auto care
The challenge
Washing is frequent but low-loyalty; drivers choose whichever station is on their route.
Example reward structure
- 1 stamp per wash
- 5 stamps = 6th wash free
- Optional: double stamp on weekday mornings
How it runs day to day
- 1QR sign at the payment window
- 2Attendant stamps from a phone
- 3Cooldown of 12 hours avoids duplicate stamps
Good to know: Keep the card simple — drivers have seconds, not minutes.
05 / 10
Clinics & wellness centres
The challenge
Patients need follow-ups and packages, but discounts must be handled carefully and data protected.
Example reward structure
- Member card with 10% off selected non-medical services
- Tier recognition after repeated visits
- No health data stored on the card
How it runs day to day
- 1Reception issues membership at check-in
- 2Discount shown on the card for staff to verify
- 3Only name, mobile and consent are collected
Good to know: Check professional advertising rules for your specialty before promoting discounts.
06 / 10
Retail & e-commerce
The challenge
Shoppers compare prices online; the store needs a reason for them to return beyond discounts.
Example reward structure
- 2 points per SAR
- 200 points = 20 SAR voucher
- Early access for members
How it runs day to day
- 1Staff record the purchase total
- 2Points added instantly
- 3Online orders: planned via e-commerce integration
Good to know: Online-store integrations are on the roadmap and will be listed only when verified.
07 / 10
Gyms & fitness studios
The challenge
Members pay monthly but drop off quietly; the studio notices only when the subscription lapses.
Example reward structure
- Member card with 15% off shop and drinks
- Stamp card for class attendance
- Tier upgrade after 3 months of activity
How it runs day to day
- 1Front desk checks the member card
- 2Attendance stamped per class
- 3Inactive-member list every week
Good to know: Pair the membership card with a class-attendance stamp card for visibility.
08 / 10
Spas & massage centres
The challenge
Treatments are weeks apart and vary a lot in price, so clients drift to whichever spa has an offer that month.
Example reward structure
- 1 point per SAR spent on treatments
- 300 points = a free 30-minute massage
- Birthday gift of points
How it runs day to day
- 1Reception enters the bill after the treatment
- 2Points are added automatically
- 3A “We miss you” message after 30 days without a visit
Good to know: Points suit spas because a quick treatment and a full package earn in proportion to what was spent.
09 / 10
Pet care: grooming & pet shops
The challenge
Owners come back regularly for grooming and supplies, but nothing rewards them for choosing you each time.
Example reward structure
- A stamp for each grooming session
- 6 stamps = a free bath
- A second stamp set for food bags on a multi-stamp card
How it runs day to day
- 1The groomer stamps the card at checkout
- 2The pet’s name goes in the customer notes
- 3Tags such as dog or cat target the right offers
Good to know: A multi-stamp card keeps grooming and food on one card, each with its own reward.
10 / 10
Multi-branch & franchises
The challenge
Each branch runs its own promotions and there is no single view of customers or performance.
Example reward structure
- One program valid at every branch
- Branch-level reporting
- Head-office control of rewards
How it runs day to day
- 1Owners and admins see all branches
- 2Managers limited to their own branch
- 3Compare enrollments and redemptions by branch
Good to know: Start with two pilot branches, then roll out with the same card.
Examples are illustrative. Results depend on your offer, prices, location and how consistently staff use the program.
Your next regular is already standing at the counter.
Set up your first card today. It takes about ten minutes.